Village Water Rates as of June 1, 2021 Billed Quarterly - March, June, Sept. & Dec. - First 5,000 gal.: $30 - Every 1,000 gal. after: $3.25 - Sewer Rate: $1.80 of water used - DANC Line: $34 - Water Reserve: $30 - Sewer Reserve: $15 - Refuse: $34 Penalties It is your responsibility to stay informed about when your bill should be received and your bill’s due date. If you do not receive your bill by the 15th of the billing month, please call the Village Office for information regarding your bill and the amount due.Unfortunately, we cannot reverse late fees due to late or lost mail, as mail delivery is beyond our control. However, we will still continue to accept mailed payments postmarked by the due date. - 10% late fee if not paid within 30 days - After 60 days of non-payment water will be shut off. - There is a $50.00 fee to have water turned back on ($100 after hours or weekends) - There is a $35 returned check fee
Please keep our office updated with current contact information or changes to your mailing address.
Water Meters Please do NOT remove or tamper with water meters. If water meters are damaged by the carelessness of the homeowner or tenant (including a frozen meter) the homeowner will be held responsible to purchase a new one. For questions or assistance with meters for construction purposes or leak issues, please contact the Village DPW at 315-782-7916.
Sanitary Sewers Homeowners can NOT drain their sump pumps into the sewer drains. Fines may be issued. This can cause numerous issues for residents. Overloading the sewage system can cause backups and overflows into residents yard and/or homes and result in repair costs at the expense of the homeowner. Pumping sump water into the sewer also increases the volume of water that needs to be treated, leading to higher operating costs for the treatment facility, which may be passed on to residents through higher sewer fees. Draining your sump pump into sewer drains can also have significant environmental and infrastructure impacts to the Village. If you are having issues regarding your sewer, such as sewage backing up into your home, please call the Village DPW. They will respond and investigate your claim as soon as possible. If the issue is diagnosed as occurring in the public portion of the sewer system, our DPW crew will take immediate corrective action at no cost to you. If the issue is in your private waste drain system, they will refer you to a plumber or drain cleaner for further assistance.
Water Leaks & Water Leak Detection The smallest of water leaks can affect your water usage and increase your quarterly water/sewer bill. Here are a couple of things to look for in determining if you have a leak in or around your home: 1) Any standing water around your home that is unusual 2) If you can hear water running in your basement 3) If your faucet is dripping or toilet is running (put dye in your toilet tank to see if it is running) If a leak occurs between the shut off valve in the homeowners front yard and the home it is the homeowners responsibility to have it repaired. From the shut off valve to the main valve is the Village's responsibility . Call the DPW as soon as possible if you think you have a leak. 315-778-9631.
Locating Underground Utilities on your Property If you are needing to locate underground utilities on their property, we recommend: Premier Private Locating Office: 1-866-507-3010 Direct Line: 1-631-667-6468 [email protected]
Flushable Wipes It has come to our attention that many people are using flushable wipes. These wipes, although stated to be flushable, are NOT safe to be flushed into the sewer system. They do not break down appropriately and could cause damage to our pumps. The DPW department is asking all residents to please refrain from flushing any flushable wipes down your toilets.